Company News
Survey Says… Redfin’s Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Survey Says… Redfin's Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter
There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5
First-Hand Advice on Short Sales from Redfin Forums
There is a juicy conversation about short sales on the Redfin Bay Area Forums, from the rare bird who successfully completed a short sale (which
Getting Good Deals in a Tough Market: 7 Negotiating Techniques
The two most dreaded words in real estate today must be “low” and “baller.” So publishing a how-to guide for lowballers is a little like
No One's Going to Take Away Our Data, But What Can We Do With It?
In September 2005, just as Redfin was raising its first round of funding, the Department of Justice sued the National Association of Realtors for developing
The Broken Tower and the Ivory Tower
Stephen Dubner and Steven Levitt renew their argument that real estate brokers aren’t worth 6%, citing a study (PDF) conducted by Stanford economist B. Douglas
Rambo, Meet Silicon Valley…
In one night, Michael Arrington wrote a dazzling refutation of this week’s post on leaving Silicon Valley for Seattle. I have often wondered what midnight
MySQL to Postgres
A couple of weeks ago we released an upgrade to the Redfin site. Some of the changes were obvious: we now support Safari, we show
How Green Was My Valley
The New York Times reports Friday that alone among all the cities hoping to be the next Silicon Valley, Seattle “is actually doing it.” But
The Gods Must Be Crazy
The Illinois General Assembly is now considering HB4313, a bill that would make it illegal for any licensed real estate agents to “give or pay
The 1st & 2nd Moments of Consumer Delight
Reacting to Thursday’s announcement about the new “Freakish Depth” release of Redfin.com, Austin asset manager Lani Anglin-Rosales wrote an analysis of Redfin’s brand for national