Company News
Survey Says… Redfin’s Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Survey Says… Redfin's Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter
There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5
First-Hand Advice on Short Sales from Redfin Forums
There is a juicy conversation about short sales on the Redfin Bay Area Forums, from the rare bird who successfully completed a short sale (which
Getting Good Deals in a Tough Market: 7 Negotiating Techniques
The two most dreaded words in real estate today must be “low” and “baller.” So publishing a how-to guide for lowballers is a little like
No One's Going to Take Away Our Data, But What Can We Do With It?
In September 2005, just as Redfin was raising its first round of funding, the Department of Justice sued the National Association of Realtors for developing
The Web Is Becoming A Gigantic Lead-Generating Contraption for Business-As-Usual
The Wall Street Journal’s Rebecca Buckman published an article yesterday depicting Redfin as the oddball on an ad-crazed Sand Hill Road. Which is unfortunately true.
Will Work For Food: Why I Left Microsoft for a Startup
I’ve been asked by many of my friends and family why I decided to leave my position at Microsoft, where I was appreciated and rewarded,
Inman Conference: Online Real Estate Starts to Feel Frothy
A few Redfin folks went to last week’s Inman Conference in San Francisco; Inman is a big real estate and technology conference. Like all conferences,
Gary Robinson Died Hungry…
John Cook has always reminded me of Edna Buchanan*, the scoop-crazy crime reporter for the Miami Herald who once overheard a colleague grumble about his
The Naked Truth Goes Straight to Video…
The Naked Truth video is up, on Mixpo instead of YouTube, so we could stream the entire 56:53. This is your chance to hear five
We Had Such A Nice Time…
The Naked Truth party wasn’t the three-ring circus I had hoped it would be. No one arrived by camel. The police didn’t shut the party
