Company News
Survey Says… Redfin’s Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Survey Says… Redfin's Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter
There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5
First-Hand Advice on Short Sales from Redfin Forums
There is a juicy conversation about short sales on the Redfin Bay Area Forums, from the rare bird who successfully completed a short sale (which
Getting Good Deals in a Tough Market: 7 Negotiating Techniques
The two most dreaded words in real estate today must be “low” and “baller.” So publishing a how-to guide for lowballers is a little like
No One's Going to Take Away Our Data, But What Can We Do With It?
In September 2005, just as Redfin was raising its first round of funding, the Department of Justice sued the National Association of Realtors for developing
Redfin Launches “Meet the Agents”
Over the past few months, we’ve had the opportunity to hear from a lot of our customers both via email and focus groups. One of
How to Get a Job at Redfin
Redfin has been hiring like crazy. Actually, we’ve just been interviewing like crazy. Actually, we’ve been going crazy trying to hire people. Want a job
Introducing First-to-Know
How do you sell a home that isn’t for sale? Today, we’re trying to find out, as the first step in a program called First
The Hall of Shame
In the early, crazy days of Redfin Direct, when the whole office went bananas every time we got an offer (which was usually bogus, and
Buying Houses That Aren’t For Sale
A Finnish company called Igglo has launched a site like Redfin’s, except that it allows home buyers to make bids on unlisted properties. You browse
High Flyin’ Pilot Likes Down to Earth Service
Meet Tom Rabideau and Nicole Rendahl, the stars of this installment of Maniac Emptor (Emptor, a buyer and Maniac, a Maniac for Redfin). They’re both
