Company News
Survey Says… Redfin’s Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Survey Says… Redfin's Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter
There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5
First-Hand Advice on Short Sales from Redfin Forums
There is a juicy conversation about short sales on the Redfin Bay Area Forums, from the rare bird who successfully completed a short sale (which
Getting Good Deals in a Tough Market: 7 Negotiating Techniques
The two most dreaded words in real estate today must be “low” and “baller.” So publishing a how-to guide for lowballers is a little like
No One's Going to Take Away Our Data, But What Can We Do With It?
In September 2005, just as Redfin was raising its first round of funding, the Department of Justice sued the National Association of Realtors for developing
How to Be Unreasonably Happy
My friend, Jon Kraft, the founding CEO of Pandora, asked me to write an essay about a childhood extracurricular activity as part of the launch of his new startup, Thrively, which helps children from all backgrounds discover and pursue their passions in life. With Jon’s permission, we’re republishing the essay.
Redfin.com Will Not Be Affected By the MLS Listing Delay from CLAW
You might have heard the news that the Combined Los Angeles/Westside MLS (CLAW), whose public website is TheMLS.com, has implemented a 48-hour delay on data feeds to websites such as Zillow, Trulia, REALTOR.com, and numerous third party websites. We’d like to reassure our community that Redfin.com will not be affected by this change since we are a real estate brokerage that receives this data instantly.
Why I Work At Redfin: Danny Roberts, Recruiting
Danny Roberts explains how his experience on “The Real World” and multiple jobs after that prepared him for his role at Redfin, and what he loves about the company. It kicks off a new series we’re starting on the Redfin Blog featuring employees in different jobs and departments.
A/B Testing Framework: Build or Buy?
Six months ago Redfin needed an A/B testing framework. The big question: “Do we use a service or do we build our own?” After a
Buying a Condo in Ballard Just Got More Beautiful: Introducing Solo Lofts
Today Redfin announced that 20 condos are available for pre-sale in the new Solo Lofts building coming to Ballard.
Design of Everyday Things at Redfin
“Rule of thumb: if you think something is clever and sophisticated beware-it is probably self-indulgence.” – Donald A. Norman To supplement the Redfin new
