Company News
Survey Says… Redfin's Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Survey Says… Redfin’s Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter
There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5
First-Hand Advice on Short Sales from Redfin Forums
There is a juicy conversation about short sales on the Redfin Bay Area Forums, from the rare bird who successfully completed a short sale (which
Getting Good Deals in a Tough Market: 7 Negotiating Techniques
The two most dreaded words in real estate today must be “low” and “baller.” So publishing a how-to guide for lowballers is a little like
No One's Going to Take Away Our Data, But What Can We Do With It?
In September 2005, just as Redfin was raising its first round of funding, the Department of Justice sued the National Association of Realtors for developing
How Much Would Mint Be Worth Now?
It has almost been 18 months since Intuit acquired Mint for $170 million, so long ago that we can hardly remember how vigorously venture investors
Friendship and Solitude
Have you read the wonderful, deeply counter-cultural lecture on solitude and leadership delivered by William Deresiewicz in spring 2010 to the West Point plebe class? I
Redfin Launches Facebook Integration, Customer Deal Room
Big news! Redfin launched a bunch of new technologies last night — an online Deal Room to guide our home-buying customers through escrow, the ability
The Story of My Life
When we think about what makes a life good or bad, we tend to focus on the key events: a small envelope on the counter,
Celebrity or Entrepreneur?
I was just reading Chris Dixon’s notes on starting your first company, and noticed that five of his eleven recommendations focus on becoming a social-media
Jim Flatley Wasn't a Recliner
Every time I get on a plane, I think of Jim Flatley, the vice-president of sales at my old company, Plumtree Software. Corvette-driver, hair-gunker, suit-wearer,
