Company News
Survey Says… Redfin’s Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Survey Says… Redfin's Best-Kept Secret is Its Customer Service
Redfin surveys people every day, all day: when they tour homes, when they make offers, when they cancel listings, when they sell their house. It’s
Chris Neitzert Sorts Through Charred Rubble of Redfin Datacenter
There was a fire in the Seattle-based data center that Redfin uses to host our web servers, causing a loss of service between approximately 5
First-Hand Advice on Short Sales from Redfin Forums
There is a juicy conversation about short sales on the Redfin Bay Area Forums, from the rare bird who successfully completed a short sale (which
Getting Good Deals in a Tough Market: 7 Negotiating Techniques
The two most dreaded words in real estate today must be “low” and “baller.” So publishing a how-to guide for lowballers is a little like
No One's Going to Take Away Our Data, But What Can We Do With It?
In September 2005, just as Redfin was raising its first round of funding, the Department of Justice sued the National Association of Realtors for developing
Redfin Expands to Phoenix, Launches New Listing Service
Big news Redfinnians! Today we launched a big upgrade to our service for home-sellers, began touring short sales, and opened Phoenix. It’s a lot to
A Media Company Mating with an E-Commerce Company
Josh Kopelman observed Friday that e-commerce has changed very little since he founded Half.com: more than half the top-15 media companies did not exist in
The World According to Slavet
The Great James Slavet kicked off Redfin’s brown-bag lunch program today, talking about the management best practices he’d rounded up from his salad days of
Brown-Bag Lunches at Redfin
A startup can be its own strange little place, which is good if you’re a little lonely or intense or if you need a sense
Why CEOs Are So Boring
Henry James once wrote that a novelist has only one obligation, “to be interesting.” I’ve sometimes approached being a CEO in the same way, straining when
How to Be
I just had lunch with a retired airline CEO, as part of a personal-training program Madrona’s Paul Goodrich put together to ensure Redfin folks learn
